• muhsinamajidaak
• April 27, 2023
• Social Media
• Social, WordPress
• 1 Comment

Branding requires mapping a series of steps in the customer journey, which start from the point of consideration from a potential buyer and goes all the way to ensure that once someone purchases the product, he is serviced when there is a problem. This is where customer service as a brand building opportunity comes in. Many do not consider this …